Negotiation Skills

Introduction

The Negotiation Skills Programme equips professionals with the strategic mindset and practical techniques needed to navigate complex negotiations with confidence and clarity. Whether dealing with clients, suppliers, teams, or stakeholders, effective negotiation drives stronger relationships, improved outcomes, and long-term value creation. This programme blends proven negotiation frameworks, real-case simulations, and behavioural insights to strengthen participants’ ability to influence, persuade, and achieve mutually beneficial agreements in diverse business environments.

Objectives

By the end of the programme, participants will be able to:

• Understand key principles and dynamics of effective negotiation.

• Apply structured negotiation models to prepare, plan, and execute negotiations.

• Strengthen communication techniques that build trust and reduce conflict.

• Manage difficult conversations, objections, and high-pressure situations.

• Create win–win outcomes through value-based and interest-focused negotiation.

• Enhance emotional intelligence to improve decision-making during negotiations.

• Develop strategies for multi-party, cross-functional, and cross-cultural negotiations.

Key Features

• Negotiation Frameworks & Toolkits: Step-by-step methods for structured negotiation preparation and execution.

• Real-Life Simulations: Interactive roleplays to practise negotiation styles, tactics, and counter-tactics.

• Case Studies: Industry-relevant scenarios illustrating successful and failed negotiations.

• Behavioural Insights: Understanding psychological triggers, influence techniques, and decision-making patterns.

• Conflict Management Tools: Techniques for de-escalating tension and maintaining constructive dialogue.

• Feedback & Coaching: Facilitator-led feedback to refine individual negotiation strengths and development areas.

Who Should Attend

This programme is ideal for:

• Business leaders, managers, and supervisors involved in internal or external negotiations.

• Sales and procurement professionals handling contracts, pricing, and partnerships.

• Project leaders, team heads, and department managers managing cross-functional agreements.

• Entrepreneurs and business owners negotiating deals and strategic relationships.

• Anyone seeking to enhance persuasion, influence, and conflict-resolution capabilities.